Privacy Policy
This Privacy Policy explains how Capture Moments processes personal data when you visit the website, make an inquiry, book a studio session, or use the private selection and delivery gallery. It also describes the main choices and rights available to you under applicable data protection law.
How We Use Data
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, manage appointments, coordinate shot lists and sample setup approval, carry out photography production, provide proof galleries, deliver edited files, process payments, maintain records, secure our systems, and meet legal obligations.
Service Providers
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, file storage, gallery delivery, and similar operational tasks. These parties act on our instructions or under their own independent legal obligations, and they are expected to handle data securely and for limited purposes.
Legal Disclosures
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the rights, property, or safety of our business, clients, or others. Any such disclosure is limited to what is reasonably necessary in the circumstances.
Contact Information
GDPR Overview
Under the GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, legitimate interests, consent, or compliance with legal obligations. We apply data minimisation, purpose limitation, and storage limitation principles to the information we handle.
Your GDPR Rights
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.
Data We Collect
We may collect identification and contact details, booking and project information, payment-related records, communication content, image selection preferences, and technical data such as device, browser, and usage information. Where relevant to a session, we also process product details, shot list instructions, reference materials, and delivery preferences provided by clients.
How We Collect Data
We receive data directly from you when you use the contact form, email, phone, consultation booking, or gallery review process. We also obtain limited technical data automatically through the website, and we may generate internal records from quotes, session planning, delivery, and support communications.
Cookie Types
We may use essential cookies for site operation, preference cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more data than is reasonably needed for these purposes.
Cookie Controls
You can manage cookies through your browser settings and, where available, through on-site preference controls. Blocking some cookies may affect form submission, gallery access, or other site functions that rely on them. Essential cookies are used only to support basic operation and security.
Your Rights
Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability of personal data. You may also have the right to lodge a complaint with the competent data protection authority if you believe your rights have been affected.
How to Make a Request
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to understand the scope of the request before responding.
Data Retention
We keep personal data only for as long as needed for inquiry handling, booking administration, delivery, accounting, dispute management, legal compliance, and recordkeeping. When data is no longer required, we delete it or anonymise it, unless a longer retention period is needed by law or for a legitimate business reason.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from the date it is published unless a different effective date is stated.